Imajine - Custom Web App Developer

CUSTOM CRM

Custom CRM Development - Get the functionality your company needs

Advantages of Custom CRM Software Development Services

Our CRM software development company has custom CRM developers willing to do the extra work to reward you with a smooth-running system. The benefits of CRM system development services include:

custom crm budget funcionalities

Custom CRM Solutions Give You More Functionalities

All CRM systems do the same things: they use and collect customer data. However, companies can use different goals and intentions for CRMs to offer more diverse functionality. Here are the things custom CRM development services can do for you:

FUNCTIONALITIES

SALES

Find better lead generation sources, increase the quality and speed of your lead processing, and get visibility throughout the sales process. With custom CRM software development, you can quickly boost your marketing and sales efforts.

LEAD CAPTURE

Connect the CRM to your lead generation sources, stepping away from more time-consuming methods.

CUSTOMER SERVICE

Organize a contact center that offers multi-channel case capture. Agents can quickly access the knowledge base, and you get rule-based routing.

MARKETING

Create personalized campaigns and more targeted marketing campaigns through various advertising channels.

FIELD SERVICE

Help field workers handle on-site visits with more efficiency with our custom CRM development company.

CALL CENTER

Arrange outbound call scheduling, automated inbound call routing, and call recording to improve customer service

CUSTOMER SELF SERVICE

Create a place where customers can get answers to common challenges themselves, which will reduce the customer service workload.

CUSTOMER FEEDBACK MGT

Customer Feedback Management – Set up easy-to-use surveys to collect feedback and analyze customer sentiment quickly.

ORDER FULFILLMENT

Support various order fulfillment scenarios, manage order returns, and optimize order routes between different departments through intelligent order allocation.

CPQAND BILLING

Control pricing data (seasonal discounting, multiple price books, multi-tier pricing) and automate invoice generation and quotes.

REPORTING

Spot opportunities for optimization and focus on data-driven planning with intuitive reports.

Advantages of Custom CRM Software Development Services

Our CRM software development company has custom CRM developers willing to do the extra work to reward you with a smooth-running system. The benefits of CRM system development services include:

BENEFITS

SIMPLICITY

Most CRM platforms have default functionality that’s excessive. However, we can fine-tune yours to meet your needs and help with the user’s learning curve.

SCALABILITY

Receive new features whenever you need them instead of when the vendor decides to upgrade.

COST EFFICIENCY

Cost-Efficiency in the Long Run – Customer relationship management is crucial, and you must focus on building them. This will give you higher customer retention rates, lead conversion rates, and more. A CRM platform is all you need!

OWNERSHIP

Ownership – If your custom CRM system is up and running, you don’t have to worry about subscription fees while your team grows.

Are There Other Services Available at Imajine?

We’ve worked hard to offer a wide range of services to cover any technical and business needs you may have. Besides offering online marketplace app development services, you can also expect the following:

Internet of
things

Internet Connected Device
Hardware & Software for
Data and Alerts.

Open AI
development

Full service web application
design, customized solutions for
your company to improve
efficiency, reach new markets or
launch a new product.

Web3

State of the Art and Scalable
Mobile Apps for both iOS
and Android ecosystem.
Internet of things
Internet Connected Device Hardware & Software for Data and Alerts. Read More >
Open AI development
Full service web application design, customized solutions for your company to improve efficiency, reach new markets or launch a new product. Read More >
Web 3
State of the Art and Scalable Mobile Apps for both iOS and Android ecosystem. Read More >

Features You Get from Custom CRM Development

Sales
Enhance and accelerate the lead processing experience using AI assistance. You’ll improve visibility and empower the sales team to handle tasks efficiently.

Customer Data Management
Store, gather, and manage customer data in a centralized location. You can have a full view of your customer interactions and activities, which helps you enhance the customer experience and improve engagement.

Billing and Pricing
Take better charge of your pricing data to boost customer satisfaction.

What Services Do We Offer?

CRM systems generally have various features for document sharing, contact management, and task management. The goal is to build customer relationships, and our custom software development process starts with understanding your needs. Then, we will help you decide if you require:

  • A custom CRM platform built from scratch – If your company workflows are specific, they probably won’t be covered through a standard CRM platform. We can create something that will work for your needs.
  • A fully-customized CRM platform – If your core functionality meets your needs, we’ll strengthen it with modules and features to streamline your business processes. This can include customer segmentation or ways of analyzing customer data through database management systems.

Cost for CRM Platform Customization

It’s difficult to determine how much a fully customized CRM might cost because many factors are at play. However, when you contact us, we make sure to understand your specific needs and will work with you to find an appropriate budget.

Our CRM solutions can help you achieve your business objectives and understand the customer journey. Are you ready to work with a CRM provider who cares? It’s time to call Imajine!

Start your custom CRM project today!

We’ll make sure to guide you through the entire process so that you’re happy with the results. Get in touch with our team today, and let’s bring your idea to life!

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