imajine software company
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GlaziersTool: glass repair software for complex diagrams, estimates, reminders, and much more

WEB APP (optimized for tablet)
AND ADMIN WEB DASHBOARD

The Challenge

The glass repair industry has traditionally relied on paperwork to jot down measurements, create diagrams, and prepare estimates.

The team at Imajine was tasked with the conversion of the traditional, glass repair business process into a streamlined digital workflow that could be used by all stakeholders.  

Our solution

A tablet optimized web application for filling out repair tickets linked with an admin dashboard to send finalized estimates

The GlaziersTool product allows for workers “in the field” to access an inventory of glass diagrams, submit measurements, sketch diagrams, take photos which are are stored in the cloud, and take down digital notes. Meanwhile the web admin dashboard allows for customer service reps to submit final estimates to customers.

Features

Jobs

Glazier Tools has a list of all your current job tickets with various statuses such as pending, complete, submitted and much more.

Events

The product allows a team to sync their calendar provider such as Microsoft Outlook or Google Calendar to create reminders for jobs/tickets.

Team

Manage your team. Add, remove and edit information, schedules and assign new projects and improve efficiency.

Settings

GlaziersTool allows you to save your designs and settings for future projects and modify permissions and edit employee’s profiles

PDF Generator

Web allows you to download a PDF with custom project specifications. Ready to send it to your clients.

Results

A platform for managing repair tickets, PDF generation, time tracking / invoicing, reminders, team collaboration, and much more

Asynchronous platform, integrated with other tools and services that allows the company's users to work anywhere, anytime.

Detailed and comprehensive template system to define the needs of each customer, including technical drawings for precision.

Staff management through the platform generating a more effective and efficient communication.

Allows you to create PDF documents for estimating projects for small clients or large projects through the "Events" section.

Tech we used

We combined HTML5, CSS3, JavaScript and a powerful database system to ensure an efficient and reliable system.

Service features

Admin Web Dashboard + PDF Creator

Current Jobs

This section allows Glaziers Tools’s team to create and review the jobs they need to complete. Using a template system, they can create a PDF document to provide a quote to the client.

Settings

Admin dashboard with full access to platform features. Manage user accounts, permissions, system settings, and configuration options easily.

Events

This feature allows users to view relevant reminders and events that are currently taking place such as additional client service needed or a quote due date.

Our software solution has helped the entire glass repair industry streamline quoting, reduce errors, save time, and significantly improve customer relations.

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